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24 Hour EHR Customer Support

At Sevocity, we are passionate about customer support and our goal is to set a new standard for Customer Service for Health Information Technology.  We know that time is the most valuable asset you have - time too valuable for you or your staff to be on hold or wait for a return call when you have an important question.

Every Sevocity Solution includes our standard-setting Customer Support:

  • Live US-based customer support 24 hours a day, 365 days a year.
  • Regular monthly web training classes.
  • Use of customer advisory teams for new product feature development.
  • Real time, 24 hour a day event tracking to ensure your system is available
  • Contractual system availability
  • Contractual rights to your data

Don’t just take our word for it - we invite you to ask our existing customers about our support.


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